Shipments in Italy: Free for expenses over 100 euros
Foreign shipments within the EU: Free for expenses exceeding 250 euros on accessories, equipment and clothing. For paddles and Kayaks, request a quote by sending an e-mail to email@example.com
Delivery takes place via the BRT or GLS courier, which guarantees receipt of the goods within 5-7 days of shipment, except for serious traffic problems on the national territory. Any purchases made over the weekend or on public holidays will be processed on the next working day.
Upon receipt of the goods, please carefully check:that the number of packages received is equal to that indicated on the transport document that the packaging of the goods received is intact and corresponds to the goods indicated on the transport document
In the event that one of the above conditions is not met, it is important to immediately contest the shipment to the carrier, clearly indicating in the courier's document to be signed the wording:receipt with reserve. Once the courier's document has been signed, it will no longer be possible to make any objection regarding the external characteristics of what has been delivered. It is useful to take photos of the shipment and of any damage.